Our Southam office team has landed gold awards in both estate agency and letting agency categories in the British Property Awards.
The independently-judged awards recognise outstanding levels of customer service. They are given following rigorous mystery shopping visits covering 25 separate criteria. The award scheme acts as a valuable tool for estate agents to benchmark their performance against local rivals, as well as showcasing good practice in the industry.
Speaking following the announcement Managing Director James Hawkesford said: “Great news for our Southam Team who have repeated their previous success as gold award winners. Our team work so hard for our customers and it’s fantastic to see their efforts and results recognised in this way. Their local knowledge and attention to detail is superb – well done!”
This is just one example of a recent Google review for the Southam team:
‘Just like to say how grateful for the service received by Joanne and the team selling the property on behalf of my husband and two brothers. Not an easy task at the time of the pandemic but handled with care to give us all the confidence, in safety as well as the process.
“Joanne recognised it was a sensitive time after losing our mother and took that information into account knowing just how to handle everything on our behalf. Her support team were effective, namely Valerie and Carly and in spite of restrictions was able to achieve a complete within 6 months.
We’re always looking for more properties to sell or to let in Southam and surrounding areas, please get in touch with the team if you are thinking of selling or renting out a property you own.